Effective on orders placed AFTER May 1, 2017 – CabinetJoint.com will now offers a limited 3 year warranty on all its Conestoga Wood Specialties products! Conestoga’s standard warranty is 1 year and is noted below, but due to our familiarity with Conestoga and the minimal defect rate we have experienced in years of selling the product, we have further enhanced their standard warranty by offering an additional 2 years of our own warranty to the original purchaser only. We want to be clear: The 3 year warranty is CabinetJoint’s warranty and is not a warranty offered to us by Conestoga and is not offered by any other Conestoga Re-seller. For additional information regarding our limited warranty extension, proceed to the bottom of this page.

Conestoga’s Standard 1 Year Warranty:

  • All products are warranted for one year from date of purchase.
  • This warranty is limited to defects in material or workmanship.
  • Conestoga’s (and therefore, CabinetJoint’s) warranty is limited solely to the value of the original materials purchased from Conestoga/CabinetJoint and is further limited to the purchase price paid for the materials. In summary, replacements are limited to the value of the damaged/poor quality product. Neither Conestoga nor Cabinet Joint will be responsible for extraneous materials, labor, travel costs, installation expenses or other related expenditures.
  • Damage or failure due to misuse, abuse, faulty installation, improper care and use, improper storage, acts of God or other circumstances out of our control are not covered under the warranty.
  • Natural characteristics (burls, grain patterns, pin knots, mineral deposits, sap, etc) that fall within Conestoga’s specifications will not be considered defects. Note: Conestoga makes the determination as to what is in spec and is therefore acceptable. Not the customer and not CabinetJoint.com.
  • Most wood species, particularly Cherry, will darken with age. Conestoga is not liable for the slight change in appearance of any product, finished or unfinished, due to this aging process. Results of aging will be more obvious in light or natural finishes.
  • Mitered doors allow a .010″ gap at the inside corner/bead
  • Mitered doors are not warrantied against joint separations that occur as a result of excessive humidity.
  • Veneered panel doors are not guaranteed to match solid wood framing on the door in either raw or finished state.
  • Solid wood molding may differ from doors of the same specie
  • Because the individual staves of the panel continue to contract and expand, lines many appear
    on solid wood panels and offsets may develop from one stave to another. These will not be
    considered defective. To eliminate the chance of stave offsets, Conestoga recommends utilizing
    an MDF panel option when using painted finishes.
  • Vertical grain panels that exceed 22″ wide by 43-15/16″ high or horizontal grain panels that
    exceed 43-15/16″ wide by 22″ high in either single or multi-panel products are not warranted
    against expansion, warpage, cracking or open framing joints.
  • Conestoga will warrant one piece products against expansion, warpage or cracking if they are
    within the following parameters:

    • Product up to 12″ wide and 21-15/16″ high will be warranted if the expansion or warpage is
      greater than 1/8″.
    • If the product measures between 12-1/16″ to 22″ in width, or 22″ to 43-15/16″ in height, it will
      be warranted if the expansion or warpage is greater than 1/4″.
    • Any one piece product exceeding 22″ in width or 43-15/16″ in height will not be warranted.
  • All solid wood three-piece drawer fronts over 44″ wide or 14″ high are not warranted against
    expansion, warpage, cracking of panels or cracked joints.
  • Conestoga expressly disclaims any and all other warranties, whether expressed or implied,
    including all warranties of merchantability and warranties of fitness for a particular purpose with
    respect to its products.
  • Allowable tolerances of bow, warp or twist for single panel, multi-panel, frame only and mullion
    doors are as follows:

    • Single panel up to 26″ wide and 48″ high = 1/8″.
    • Multi-panel up to 26″ wide and 48-1/16″ to 64-15/16″ high = 1/4″.
    • Multi-panel up to 26″ wide and 65″ to 83-15/16″ high = 5/16″.
    • Single panel, single opening frame only and mullion doors over 26″ wide and 48″ high will not
      be warranted (mullion lites not to be included in opening count).
    • Any door exceeding 26″ wide or 83-15/16″ high will not be warranted.
  • Hardware from Blum (Conestoga uses Blum hinges and drawer glides as well as some other items) carries a lifetime warranty. However, the customer must file their warranty directly with Blum once Conestoga’s one year warranty is over. Information on how to claim a warranty for blum products after the one year warranty has expired can be found in your hardware pack or contact your cabinetjoint.com sales rep and they can forward you the claim process.
  • All warranty claims must be processed through CabinetJoint.com (except for Blum warranty claims after on year, as mentioned above)

Our Extended 3 Year Limited Warranty:

  • Our 3 year warranty mirrors the original one year Factory Warranty above in every way, except that we only extend the warranty to the original product purchaser. The additional 2 years provides you with peace of mind knowing that your fine cabinetry will look and perform the way you expect it to.
  • All Warranty claims must go through CabinetJoint.com. Conestoga will not be able to assist you in you warranty claim and will simply refer you back to us.
  • In order to file a warranty claim, the original purchase document(s) must be presented to CabinetJoint.com and we can only deal with the original purchaser on the claim.
  • At our/Conestoga’s discretion, we may require the defective product be returned for inspection. Replacement product would be manufactured only once the inspection process is complete and the cause and nature of the defect have been determined to be manufacturing related and not environmental in nature or due to elements outside of Conestoga’s or CabinetJoint.com’s control.
  • Please note, the extended warranty is only offered on orders placed after May 1, 2017

If you have any questions about Conestoga or its warranties, give us a call. If you need peace of mind, check out Houzz.com’s forums where users like you openly discuss the fantastic quality and service of Conestoga and CabinetJoint.com.