1. I understand that the product I am ordering is 100% built-to-order and not pulled from stock. There are no returns, refunds, or exchanges.
2. I understand that once my order is placed and is in production (generally within 24 hours), changes to my order may either require a change order fee or may be impossible.
3. I understand that the accuracy of my order is as much up to me as it is up to my Cabinet Coach. As my own general contractor, and because Cabinet Joint is not able to engineer my project for me based on geographic limitations, I realize that it is my responsibility to ensure the accuracy of this order. I have asked all necessary questions and fully understand my order.
4. I understand that the lead time is approximately 4-6 weeks depending on product ordered (Assembly adds 1-3 weeks). With the current climate, lead times are subject to change with or without notice. Lead time guidelines do not include weekends, holidays or shipping/transit time. For more information on lead times
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5. I understand that this is a Ready To Assemble (RTA) product. Even though I have ordered Assembly Services, I am still responsible for additional assembly actions that are not covered in the assembly services agreement (see final section of this agreement).
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6. I am responsible for the installation of my cabinets or have made arrangements with a professional to have them installed.
7. I understand that in the event parts arrive damaged or incorrectly made, not all components of the cabinet may be affected. I agree to work with my cabinet coach to retain and reuse any components that are accurate or functional, as this may prevent the need for a complete cabinet replacement. Furthermore, I will refrain from discarding any parts until the entire project is completed to ensure all components are properly accounted for and any necessary adjustments can be made.
8. I understand that what I am purchasing is fine woodwork and that as such, it needs to be stored in a dry, climate-controlled location until final assembly/installation can take place. I also understand that if damage occurs to my product that is a natural by-product of improper storage (IE: warp, bow, twist, split, etc), it may void my warranty. I understand that the manufacturer may request the return of components for inspection and testing if they were made incorrectly or if there are concerns about warranty. I agree to cooperate with the manufacturer in this process before a final decision is made.